Response: How to deactivate a Checkpoint

Modified on: Thu, 1 Jul, 2021 at 5:32 PM

Instead of deleting a Response Checkpoint, you have the option to deactivate Checkpoints. This article is intended to show you step-by-step instructions on how to deactivate a Checkpoint in the Response module. Please note that only Account Owner and Administrators can deactivate a Checkpoint.



  1. Select Settings from the main menu



  2. Select Response from the side-bar menu

    Menu, Settings, Response



  3. Click on the Checkpoint that you want to deactivate

    Checkpoint list




  4. Un-check the box marked Active



  5. To finish the set-up, click Update

    Checkpoint settings including active checkbox


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