How Do I Clear Cache and Cookies in My Browser?

Summary

To clear your browser data and cookies, use your browser’s built-in settings. Siteimprove provides links to official browser instructions for Chrome, Safari, Firefox, Internet Explorer, and Edge.

Answer

When troubleshooting an issue, Siteimprove support may ask you to clear your browser data and cookies.

Clear browser data by browser

Use the links below to follow official instructions for your browser:

• Chrome: Clear cache and cookies in Chrome
• Safari: Clear your browsing history in Safari on Mac
• Firefox: How to clear the Firefox cache
• IE: View and delete your browsing history in Internet Explorer
• Edge: View and delete browser history in Microsoft Edge

Recommended settings when clearing cache

• Select the time range “All time” when clearing cache.
• Most browsers allow you to keep passwords and form data if needed.
• For example, in Chrome, you can deselect password and form data under advanced settings when clearing browser data.

When should I clear browser data?

• When instructed by Siteimprove support during troubleshooting.
• When experiencing login issues or unexpected behavior.
• When cached data may be causing outdated or incorrect results.

Still need help?

Please reach out to Siteimprove technical support if you have any questions regarding this.