Feedback: How to delete a comment
Modified on: Thu, 24 Mar, 2022 at 10:02 AM
If you for any reason want to delete a comment that your website visitor provided in the Feedback feature of Analytics, follow the below steps:
- Select Analytics from the main menu
- Select User Feedback from the side-bar menu
- Select Feedback from the drop-down menu
- Select the Feedback survey in which the comment was made
- Locate the comment in the list
- Click Delete comment next to the comment. The comment is now deleted.
Note: Deleting a comment will not affect the overall feedback score.
When creating a new Feedback survey, you can customize the survey to auto-delete old user comments after a certain time period.
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