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Retrieve and Export Visitor Data in Siteimprove Analytics

Modified on: Thu, 18 Jun, 2026 at 10:19 PM

Summary

To retrieve visitor analytics data, go to Visitor Data settings in Analytics, specify search parameters, preview results, and download the data as a JSON file.

Before You Begin

Permission to perform this search is by default only granted to users with the role "Account Owner" or a customized role based on "Account Owner".

If you have IP anonymization turned on you cannot search on IP address.

Steps

Download visitor data

Account Owners can extract the analytics data requested by their website visitors.

  1. From the main menu go to Analytics settings > Privacy > Visitor data
  2. Click on "Specify parameters"
  3. Enter the criteria and input IP, Cookie ID, or Session ID in the "Search results" field. 
  4. Use "Preview results" to preview a summary of the results.
  5. Select "Add search criteria"
  6. Select the "Download Visitor Data" button to download the JSON file.

Set parameters for data retrieval page

Output

Account Owners can extract the analytics data requested by their website visitors.

Additional Context

The Siteimprove platform includes a Visitor Data feature for customers subscribed to Analytics. The Visitor Data feature allows Account Owners to search and download the data Siteimprove Analytics holds for a specific visitor to their website.

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