Visitor Data

Modified on: Mon, 30 Aug, 2021 at 5:14 PM

The Siteimprove platform includes a Visitor Data feature for customers subscribed to Analytics.

The Visitor Data feature allows Account Owners to search and download the data Siteimprove Analytics holds for a specific visitor to their website.

Note: Permission to perform this search is by default only granted to users with the role "Account Owner" or a customized role based on "Account Owner". Read more on User Roles & Rights. If you have IP anonymization turned on you cannot search on IP address.)

Download visitor data

Account Owners can extract the analytics data requested by their website visitors.

  1. From the main menu go to Analytics settings > Privacy > Visitor data

  2. Click on "Specify parameters"

  3. Enter the criteria and input IP, Cookie ID, or Session ID in the "Search results" field. Data can be found using the visitor's IP address, cookie ID, and/or Session ID as the search criteria. It’s possible to preview a summary of the results and download the visitor data in JSON file format.

  4. Select "Add search criteria"

  5. Select "Download Visitor Data" button to download the JSON file.

Visitor data search preview