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Why do my groups not contain any pages?

Modified on: Mon, 25 Jul, 2022 at 3:16 PM

You have created groups in Siteimprove but your groups are not pulling in any pages based on the common element in the URL, breadcrumb, or page title. Why is this happening?

Here are common reasons for why groups may not contain any pages:

  • The page was not found during the previous crawl – Groups can only contain pages found in the crawl. If pages are missing, check Quality Assurance > Inventory > Pages to see if the page is in there. If not, check the actual website, group setting, and exclusions as described later in this article.  
  • A redesign or restructuring of the website may mean that groups are empty because the URL structure has changed.
  • Pages have been excluded from the crawl – Another user may have added an exclusion. See: Understanding Exclusions and Aliases.
  • The common element in the URL, breadcrumb, or page title has been configured incorrectly when setting up the group. 
  • The common element in the URL, breadcrumb, or page title cannot be found or does not exist.

Editing content group matches

In most of the cases described above you can resolve the issue by investigating the Quality Assurance group matches at Quality Assurance > Summary > Groups, then edit the match by clicking on the pencil icon for the group you want to edit.

A screenshot showing empty groupsA screenshot showing empty groups

Note: When replacing a group match, remember to delete old matches to avoid inconsistencies. 

A screenshot showing the delete group buttonA screenshot showing the delete group button

If after editing, the group still contains no pages, check the site settings to make sure that the pages have not been excluded from the site crawl. See Understanding Exclusions and Aliases.

Note: Editing matches in Quality Assurance affects the same groups in the SEO, Policy, and Accessibility tools but not Analytics. You need to edit the match for the same groups in Analytics separately. Go to Analytics > Content > Summary > Groups, and use the edit icon on the right.

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