How do I set up a Response alert for someone that does not have access to Siteimprove?

This article will help you set up a Response alert via email or text message to a person that does not have access to Siteimprove's services. Note that only Administrators and Account Owners can set up Response alerts.

1. Click on Settings next to your username.


2. Click on Manage users.
   
   
   
   
   
   


3. Click on the blue Add user button.
   
   
   


4. Enter the alert recipient's name.


5. Enter the alert recipient's email address.


6. Click Next to continue the setup
   
   
   


7. Tick off the box next to the new user name


8. Click Edit role 
   
   
   
   
   


9. Choose the default role Report recipient, or search for it from the list if you have created many customized roles. This means the person will not have access to Siteimprove.
   
   
   


10. Save your changes


11. Click Finish in the lower right
    
    
    


12. Select the new user from the top of the list of users


13. Add alert recipient's telephone number. Remember to include the country code.


14. Select the timezone that is appropriate for the alert recipient.


15. Select the language in which the alert recipient will receive the alert.


16. Select the day the week starts on.


17. Select the country format for number, date and time.


18. Click on Save changes to continue the setup.
    
    
    


19. Click on Response Access in the menu bar at the top of the page, and then the View and edit Response access button
    
    
    


20. Next to each site name, tick the relevant boxes for alerts (email and/or SMS).


21. Click the green Update button to finish the setup