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Siteimprove’s Azure DevOps connector

Modified on: Thu, 16 Mar, 2023 at 6:00 PM

Microsoft Azure DevOps is a platform that provides issue tracking and project management functions for software projects.

For customers using Azure DevOps, we provide the ability to connect your Siteimprove account to your Azure DevOps organization. This allows you to report issues found by Siteimprove directly into the issue tracking tool.


  • Our Azure DevOps integration only supports the cloud-hosted version.
  • Admins/Account Owners can manage the Azure DevOps settings from the Integration’s menu within the Siteimprove platform.
  • The default user role in the Siteimprove platform can create/manage Azure DevOps work items once an Azure DevOps organization connection has been created by an Admin/Account owner.
  • After you set up the connection you must Configure Jira task templates.
  • Siteimprove is happy to help with questions regarding configuring the integration. Siteimprove does not provide support or product help for the third-party software with which you are connecting.


How to add an Azure DevOps organization

  1. To link Siteimprove to Azure DevOps, go to Integrations > Task Management > Connections from the main menu.
  2. Under the Azure DevOps organizations tab select "Connect to Azure DevOps" (or "Add new organization" for an additional organization).


  1. Enter the name for your Azure DevOps organization.
  2. Enter the Azure DevOps personal access token. (See the Azure DevOps article explaining how to create a personal access token)
  3. Select whether this organization can be used by other users to create Azure work items ("Shared") or just you ("Only me").
  4. Click the "Connect" button.


Importing a work item template

Once you have added an Azure DevOps organization an Admin/Account Owners needs to import work item templates from Azure DevOps into Siteimprove. This includes selecting and customizing the fields and values you want to show in Siteimprove when creating a work item. 

Note: For information on mapping fields during the configuring your work item template see "How to create, map and configure fields in a work item/task template"

  1. From the Active Azure DevOps organization, list select “Add work item template” from the options to the right of an individual organization.
  2. Select the details of the template including the Project and Work item template. The work item templates available are based on the projects associated with an Azure DevOps organization.
  3. When adding the work item template, you are presented with a configuration table including:
    • Azure DevOps field name
    • Value type: Dynamic fields can be changed but Fixed can not
    • Corresponding value in Siteimprove
    • Action buttons: You can hide the field so it is not visible using the action or Edit the value type
  4. You also can drag fields to arrange the order they appear when creating a work item. Some template fields may not be shown because they are not compatible with Siteimprove.
  5. When you have made your changes, click the "Add Template" button.
  6. To see how the work item templates appear you will need to create an Azure DevOps work item in the platform. You can always choose not to publish/save that work item if you are just looking to see how the fields appear and you can go back edit the work item template to customize further to suit your needs. See the article How to create Azure DevOps work items within Siteimprove.


Creating Azure DevOps work items within Siteimprove

Once you have added a new Azure DevOps organization and configured the fields you can start creating work items from the platform. For further information on this see the article "How to create Azure DevOps work items from within the Siteimprove Intelligence Platform."

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