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Visitor data – how to retrieve your visitors’ analytics data

Modified on: Tue, 29 Nov, 2022 at 2:12 PM

The Siteimprove platform includes a Visitor Data feature for customers subscribed to Analytics.

The Visitor Data feature allows Account Owners to search and download the data Siteimprove Analytics holds for a specific visitor to their website.

Note: Permission to perform this search is by default only granted to users with the role "Account Owner" or a customized role based on "Account Owner". Read more on User Roles & Rights. If you have IP anonymization turned on you cannot search on IP address.)

Download visitor data

Account Owners can extract the analytics data requested by their website visitors.

  1. From the main menu go to Analytics settings > Privacy > Visitor data
  2. Click on "Specify parameters"
  3. Enter the criteria and input IP, Cookie ID, or Session ID in the "Search results" field. 
  4. Use "Preview results" to preview a summary of the results.
  5. Select "Add search criteria"
  6. Select the "Download Visitor Data" button to download the JSON file.

Set parameters for data retrieval page

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