Siteimprove Sitecore On-premises Plugin: Setup and Troubleshooting

Summary

Use this hub article to find the right Siteimprove Sitecore On-premises plugin article for your task. The articles below cover the full setup and support workflow, including installation, access setup, site mapping, CSP and network allowlisting, verification, usage, and troubleshooting.

Overview

The Siteimprove Sitecore On-premises plugin allows teams to access Siteimprove insights directly inside Sitecore so they can review and improve content as part of their CMS workflow. Use the articles in this hub in order if you are setting up the plugin for the first time, or jump to the article that matches the issue or configuration task you need to complete.

Important Note

This article doesn’t cover installation of the Sitecore XMCloud Plugin.

For a guide on how to install the Sitecore XMCloud Plugin, visit the Siteimprove Sitecore page and follow the instructions in the PDF guide under the Installation instructions section.

Siteimprove Sitecore On-premises Plugin Article List

1. Requirements for the Siteimprove Sitecore On-premises Plugin

Use this article to review all prerequisite requirements before installing or configuring the plugin.

Go to article: Requirements for the Siteimprove Sitecore On-premises Plugin

2. Install the Siteimprove Sitecore CMS plugin

Use this article when you need to install the Siteimprove Sitecore CMS plugin in your Sitecore environment.

Go to article: Install the Siteimprove Sitecore CMS plugin

3. Grant user access to the Siteimprove On-premises Sitecore Plugin

Use this article to assign the required Sitecore permissions and provide users access to the plugin.

Go to article: Grant User Access to the Siteimprove Sitecore On-premises Plugin

4. Configure Siteimprove site mapping in Sitecore

Use this article to configure Siteimprove site mapping so the plugin can associate Sitecore content with the correct live site URL structure.

Go to article: Configure Siteimprove site mapping in Sitecore

5. Configure CSP and Network Allowlisting

Use this article when your organization needs to configure Content Security Policy settings, network access, or allowlisting for the Siteimprove Sitecore On-premises Plugin.

Go to article: Configure CSP and Network Allowlisting

6. Verify and use the Siteimprove Sitecore On-premises Plugin

Use this article after installation and configuration to confirm that the plugin is available in Sitecore and to learn how to use it.

Go to article: Verify and use the Siteimprove Sitecore On-premises Plugin

7. Troubleshoot the Siteimprove Sitecore On-premises Plugin

Use this article when the plugin does not load, returns no data, analyzes the wrong URL, behaves inconsistently, or requires server-side debugging.

Go to article: Troubleshoot the Siteimprove Sitecore On-premises Plugin

Recommended setup order

This sequence guides you through planning, installation, configuration, validation, and troubleshooting to ensure a successful implementation.

For a complete implementation or first-time setup of the Siteimprove Sitecore On-premises Plugin, review the following articles in order:

1. Requirements for the Siteimprove Sitecore On-premises Plugin
2. Install the Siteimprove Sitecore CMS plugin
3. Grant user access to the Siteimprove Sitecore On-premises Plugin
4. Configure Siteimprove site mapping in Sitecore
5. Configure CSP and network allowlisting.
6. Verify and use the Siteimprove Sitecore On-premises Plugin
7. Troubleshoot any plugin behavior or configuration issues.

Troubleshooting Plugin Issues

If users cannot access or see the plugin

Use:

• Grant user access to the Siteimprove Sitecore On-premises Plugin
• Troubleshoot the Siteimprove Sitecore On-premises Plugin

If the plugin analyzes the wrong URL

Use:

• Configure Siteimprove site mapping in Sitecore
• Troubleshoot the Siteimprove Sitecore On-premises Plugin

If network or security settings may be blocking the plugin

Use:

• Configure CSP and Network Allowlisting

If the plugin is installed and you need to confirm it works

Use:

• Verify and use the Siteimprove Sitecore On-premises Plugin

If the plugin is not working as expected

Use:

• Troubleshoot the Siteimprove Sitecore On-premises Plugin